McKay Consulting

We work in the space where strategy comes alive.

Where teams find their footing and organisations start to move.

Michael McKay — 25 years at Amazon, PayPal, LEGO, and Novo Nordisk, working at the intersection of product culture, AI readiness, and organisational change.

Map your product culture — free, 10 minutes
25 years of product and design leadership inside PayPal eBay Amazon Yahoo Nokia Trifork LEGO Ørsted Novo Nordisk
85%Implementation Success
12+Global Brands
25Years of Expertise
1000+Professionals Trained

Why Most Transformations Never Fully Land

Most organisations have been through at least one transformation. Many have been through several. The strategy was sound. The implementation was extensive. And yet the new ways of working never fully took hold. The gap between what was decided at the top and what gets practised on the ground is where most transformation value quietly disappears.

Selected work

Work that went beyond the workshop

The challenges below weren't solved with a framework. They were solved by working inside the organisation, at the leadership level, with the people who had to live the change.

Your product culture, right now

Map your product culture — with our assessment tool

Grounded in Silicon Valley practice and leading product thinking — 14 dimensions that show you exactly where you stand.

Identify where to focus to get ready for the significant changes that AI and other forces will drive in the coming years.

Take the free assessment →

14 dimensions · 10 minutes · Instant personalised Culture Map

What you’ll receive Customer Focus Transparency Ideation Filtering Research Evidence Collaboration Outcomes Empathy Storytelling Autonomy Leadership Learning Iteration

Your personalised Culture Map
14 dimensions · Benchmarked
against best-in-class

Services

Choose your engagement

The Framing Call1 Hour

The Framing Call

Too many frameworks, none of them fully landed?

This is an hour to sit with someone who has been inside organisations like yours — at the leadership level, not the advisory level. No pitch. No new model. Just an honest conversation about what’s actually going on.

Learn more & book →
Product Model Maturity Assessment½ Day

Product Model Maturity Assessment

A structured half-day for the full leadership team — individual assessments, shared insights, and a clear picture of where to focus.

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Rich Narrative Lab1 Day

Rich Narrative Lab

AI amplifies execution. Rich Narrative Lab sharpens the idea and the story behind it — the bottleneck that actually matters now.

Featured at

UX on the Beach 2026 Venice UXDX Innovation Roundtable Royal Danish Academy of Design
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Five Mindsets Vibe Coding Sprint2–3 Days

Five Mindsets Vibe Coding Sprint

Five phases. One live challenge. From in-field empathy to working code — at a pace that fits your organisation.

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Five Mindsets Strategy Sprint1 Week

Five Mindsets Strategy Sprint

Five lenses on one challenge — from user empathy to strategic storytelling. Applied at speed to whatever your organisation needs to move on.

PayPal LEGO Ørsted Novo Nordisk Trifork
Learn more & book →
Transformation PartnershipFull Engagement

Transformation Partnership

For organisations that have set a direction — and need it lived across leadership teams and on the ground.

Most transformations lose their value not in strategy or implementation — but in the moment when strategy must become lived behaviour inside teams.

Learn more & book →
Michael McKay
What is McKay Consulting

Michael McKay · Founder, practitioner and advisor

Should your product culture optimise for speed or care? We think that’s the wrong question.

The best organisations do both — and move faster because of it. Silicon Valley pace and Scandinavian trust reinforce each other. That’s what McKay Consulting is built on.

Read more about our approach →
McKay Consulting positioning matrix
Our position on AI AI changes everything. Except the job.

After decades working at the intersection of technology, products and people — as innovation leader, practitioner and team builder — we’ve seen many technologies arrive and reshape the rules. AI is the most significant of them all. Its impact reaches far beyond the tools themselves: products, services, ways of working, organisational structures and entire markets are changing at extraordinary speed.

The question isn’t whether to engage — it’s how. Whether you’re building new solutions made possible by AI, or automating and accelerating existing workflows, the work requires both strategic clarity and a human focus. That’s always been the job. And it has never felt more relevant than now.

Testimonials

What practitioners say

Christian Born Djurhuus
Christian Born Djurhuus
Innovation Management & Digital Transformation, Novo Nordisk

Michael is one of the very few leaders who can make strategic design thinking actually work inside a large organisation — not as a workshop, but as a genuine operating capability that changes how decisions get made.

Peter
Peter

Michael didn’t arrive with a pre-packaged framework. He took the time to understand our context and helped us build the methods into what we were already good at. The ability to put the customer experience at the centre was consistently what set us apart.

Ready to start?

The right engagement starts with the right conversation.

Whether you need one sharp hour or a long-term transformation partner — let’s figure out what fits your organisation right now.

info@mckayconsulting.dk · Copenhagen, Denmark
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I’m Writing Again

After a quiet stretch, I’m restarting my newsletter — a more personal space for sharing what I’m learning about leadership, design, and transformation in this age of acceleration.

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