Tag: human centered leadership
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Can a Twyn become a local?
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Move a synthetic user to another country and it can learn to talk like it lives there — credibly, and without making things up. What that does, and exactly where it stops. White Paper 3 in the Twyn validation series.
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Landing on Our Feet: Resilient (Self-) Leadership When the Ground Disappears
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A falling cat is the best resilience leadership model I know. You have probably seen the famous photo montage — five frames, one tumble, a perfect landing. The cat begins upside down, mid-air, with everything working against it. Frame by frame, it rotates, extends, gathers itself, and touches down exactly…
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The G/g Learning Paradigm: How High-Performing Teams Learn While They Deliver
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Most organisations treat learning and delivery as separate activities. The G/g paradigm pairs every delivery commitment with one deliberate capability goal — practiced inside the live work, not alongside it. Rooted in a Nokia innovation studio story that eventually became the Storytelling mindset in the Five Mindsets framework.
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Your organisation has four cultures. One of them is eating the others.
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Culture conflict is a purpose problem. Explore the philosophy behind organisational identity — and the four cultures every company must learn to hold at once.
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The four cultures every organisation needs — and why most only have one
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Culture conflict is a purpose problem. Explore the philosophy behind organisational identity — and the four cultures every company must learn to hold at once.
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VIBE Coding Crushes the Design Process — and Makes Real Designers More Essential Than Ever
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For years, we have worshipped at the altar of The Process. You know the one. User research. Personas. Journey maps. Wireframes. All of it completed before a single line of code is written. All of it delivered in decks that travel up and down the organisation, accumulating feedback, losing specificity,…
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Customer-Centricity Is Not a Workshop: It’s a Power Shift
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Why most enterprises misunderstand what customer focus actually requires. “Customer-centricity” is one of the most overused phrases in corporate life. It appears in strategies, values statements, and town halls. It features in leadership principles and onboarding decks. It is invoked at the start of transformation programs and engraved on the…
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When a Snake Came Out of the Wall
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Yesterday I sat on the living room floor with my four-year-old nephew. He had just watched a movie where the main character eats a mysterious mushroom and shrinks to ten centimeters tall. Small enough to climb furniture. Small enough to see the world from the level of dust and carpet…
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Square Life Stages Framework
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What if we’ve been celebrating the wrong milestones all along? Instead of centring our lives around decade birthdays — the 30s, 40s, 50s — what if we began celebrating the ages that actually feel like turning points? Square Numbers and the Shape of a Lived Life As a curious innovator…
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Leadership for the Complex and Chaotic present (DIS presentation link)
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From Engineering Logic to Situational Leadership The presentation linked above is one I recently gave to hundreds of business leaders with strong engineering and operational backgrounds. The audience spanned senior managers, technical leaders, and decision-makers responsible for navigating complexity in large organizations. What stood out in the feedback was not…